Returns Policy
Returns Made Easy
Your satisfaction matters to us. Our returns policy is designed to provide a hassle-free experience, ensuring you feel confident in your purchases. Read on to see how we handle returns and exchanges.
Our Simple Returns Policy Explained
We want you to love your purchase, but if you’re not completely satisfied, our return process is easy. You can return most items within 30 days, and eligibility depends on the item’s condition. Simply reach out to us via our contact form for assistance, and we’ll guide you through the steps. Your satisfaction is our priority!
Common Questions
Here’s how to know if your purchase can be returned.
What items are eligible for return?
Most items can be returned within 30 days if they are in original condition. If you have questions about a specific piece, just reach out! We’re here to help you understand your options.
How do I initiate a return?
To start a return, simply contact our support team via email or phone. We’ll guide you through the process and make it easy to send your item back.
What if my item is damaged?
If you receive a damaged item, please contact us immediately. We’ll arrange for a replacement or issue a refund as needed.
Can I return sale items?
Sale items are generally final, but feel free to reach out regarding specific cases. We believe in making things right when possible.
Are shipping costs refundable?
Shipping costs are typically non-refundable unless the return is due to an error on our part. Please check our policy for details.
How long until I receive my refund?
Refunds are processed within 7-10 business days after we receive your returned item. We’ll keep you updated during the process.
Can I exchange my item?
Exchanges are handled on a case-by-case basis. Please reach out to us to discuss your situation, and we’ll see how we can assist.
What condition must items be in?
Items should be in their original condition with any tags or packaging intact. If you’re unsure, just ask, and we’ll help clarify!
How do I contact support?
You can reach our support team through our Contact page or by calling us directly. We’re here to listen and assist!
Still have questions?
Don’t hesitate to ask us anything you need to know!
Need further assistance?
We’re just a message or a call away. Your satisfaction is our priority!
Want to reach out?
Please visit our Contact section for all the ways you can get in touch with us.
Reach out anytime!
We’re here to help with all your antique inquiries.
Step 1: Prepare Your Return
Gather your items, ensuring they are in their original condition. Remove any personal notes or items enclosed with the purchase.
Step 2: Fill Out the Form
Complete the return request form on our website, providing all necessary details for a smooth process.
Step 3: Send It Back
Package your items securely and ship them back to us. You’ll receive confirmation once we’ve processed your return.
We're here to help with your returns!
If you have any questions about your order or need assistance with returns, please don’t hesitate to reach out. Your satisfaction is our priority, and we’re happy to help ensure your experience is seamless. Whether you’re curious about a product or need support, we’re just a message away.