Privacy Policy
Last updated: 21.04.2026
1. Who We Are
This website is operated by OTLTRADING LTD (Company Number: 16601207).
We are the data controller responsible for your personal data under UK data protection laws.
If you have any questions about this policy or your data, you can contact us at:
Email: info@otltrading.co.uk
2. What Information We Collect
We may collect and process the following information:
a. Information you provide directly
- Name
- Email address
- Billing and shipping address
- Phone number
- Account login details
b. Order and transaction data
- Products purchased
- Order history
- Payment status
c. Automatically collected data
- IP address
- Device and browser type
- Pages visited and interactions
3. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Manage your account
- Communicate with you regarding purchases or enquiries
- Improve our website and services
- Detect and prevent fraud
4. Payments
We do not store full payment card details.
All payments are processed securely through third-party providers such as:
- Stripe
- PayPal
These providers handle your payment information in accordance with their own privacy policies.
5. Cookies
We use cookies to:
- Enable core site functionality (such as your shopping cart)
- Improve user experience
- Analyse website traffic
You can control or disable cookies through your browser settings.
6. Analytics
We may use analytics tools (such as Google Analytics) to understand how visitors use our website and to improve our services.
7. Sharing Your Information
We do not sell your personal data.
We may share your information with:
- Payment processors
- Delivery and courier services
- Website hosting providers
- Analytics providers
We only share what is necessary to operate our business.
8. Data Retention
We retain your data only as long as necessary to:
- Fulfil orders
- Meet legal and accounting requirements
- Resolve disputes
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Request transfer of your data
To exercise your rights, contact us at info@otltrading.co.uk
10. Data Security
We take appropriate security measures to protect your data, including:
- Secure hosting
- SSL encryption (HTTPS)
- Use of trusted third-party services
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
13. Contact
OTLTRADING LTD
Company Number: 16601207
Email: info@otltrading.co.uk